A book on empathy & emotional intelligence for project managers
Love, Empathy, and Project Management
Why do projects with great plans still fail? Usually it's not the tasks. It's the people. Communication breaks down, stakeholders lose trust, and teams burn out. This book shows you how to lead the human side of every project.
Who is this book for?
Project, program & delivery managers
New and experienced PMs who want projects that succeed because the people side works.
Scrum Masters & team leads
Anyone responsible for how a team communicates, handles conflict and stays motivated.
IT & Salesforce consultants
Consultants who manage clients and need to keep stakeholder trust through every phase.
PMP candidates
People preparing for the PMP who want the people skills behind the exam.
What will you learn?
- What empathy really means in project management, and how to use it every day
- The People + Process + Environment = Success framework
- How to handle conflict, difficult stakeholders and unhappy clients through each project phase
- How to build emotional and mental connection with your team
- Practical tips you can use on Monday morning
The framework
People + Process + Environment = Success
The book's core idea is that a good plan is only one part of a successful project. Success comes when the people on and around the project, the process used to deliver it, and the environment the team works in all work together, and empathy is how a project manager keeps all three healthy.
What's inside
- Empathy: what empathy is and why it is a leadership skill for project managers
- Success: what project success really depends on
- Essentials: the foundations of people-centred project leadership
- Phases: applying empathy through each phase of a project
- Problems: handling conflict, difficult stakeholders and unhappy clients
- 7 real-world stories: teams and organizations, each with the problem they faced and how it was solved
- Bonus tips: practical tips you can put to work straight away
The book is illustrated throughout.
Frequently asked questions
What is Love, Empathy, and Project Management about?
It is a practical book about the human side of project management. It argues that projects with great plans still fail because of people issues such as broken communication, lost stakeholder trust and team burnout, and it shows project managers how to use empathy as an everyday leadership skill.
Who should read this book?
New and experienced project, program and delivery managers; Scrum Masters, team leads, and IT or Salesforce consultants who manage clients; and anyone preparing for the PMP who wants the people skills behind the exam.
What is the People + Process + Environment = Success framework?
It is the book's core framework. It treats project success as the result of three things working together: the people on and around the project, the process used to deliver it, and the environment the team works in. The book explains how empathy helps a project manager get all three right.
What chapters does the book include?
The book has chapters on Empathy, Success, Essentials, Phases and Problems, followed by 7 real-world stories of teams and organizations and a bonus tips section. It is illustrated throughout.
Does the book include real-world examples?
Yes. It includes 7 real-world stories of teams and organizations. Each story describes the problem the team faced and how it was solved.
Will this book help with the PMP exam?
It is not an exam-prep guide and has no practice questions. It is written for PMP candidates and certified PMs who want the people skills behind the exam, such as empathy, stakeholder communication and conflict handling, which the author, a PMP, uses in daily delivery work.
How long is the book and what formats are available?
It is available as a 126-page 6 × 9 inch paperback (ISBN 9798886064285) and as a Kindle ebook, both published by Notion Press on February 18, 2022.
Who is the author, Rohit Romley?
Rohit Romley, PMP, has more than 10 years of experience leading enterprise Salesforce programs across North America, Europe and Asia, including six years in Japan. He holds an M.Tech from IIIT-Delhi, is based in Calgary, founded Pixeled Apps Inc. and hosts the CEO Stories podcast.
Get the book
| Format | Details | Buy |
|---|---|---|
| Paperback | 126 pages, 6 × 9 in, ISBN 9798886064285, Notion Press, Feb 18, 2022 | Amazon.com · Amazon.co.uk |
| Kindle ebook | ASIN B0C4P1DWTN, Notion Press | Amazon.com · Amazon.ca |
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